Privacy Policy
Who we are
At Mayflower Visits, we are committed to protecting the privacy and security of our clients’ personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when using our services.
1. Information we collect
We collect personal information necessary to provide our services, including but not limited to:
- Name, phone number, and email address
- Payment details (credit card information for processing visits)
- Details about your loved one’s visit, including nursing home location and preferences
- Communication and feedback you provide to us
2. How We Use Your Information
We use the information we collect to:
- Process and manage your visit bookings
- Communicate with you regarding visit scheduling, reminders, and follow-up
- Provide customer support
- Process payments securely
- Improve and personalize our services
3. How We Protect Your Information
We use industry-standard security measures to protect your personal information, including encryption and secure payment processing. Access to personal data is limited to authorized personnel only, and we regularly review our security protocols to ensure your information remains safe.
4. Sharing Your Information
We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share your information with trusted third-party service providers who assist us in performing our services (such as payment processors). These providers are obligated to keep your information confidential and use it only for the purpose of completing their tasks
5. Cookies and Tracking Technologies
Mayflower Visits uses cookies and similar technologies to enhance your user experience and analyze website traffic. Cookies are small files placed on your device that help us track how you interact with our website. We use this information to improve our website functionality and tailor our services to better meet your needs.
We use Google Analytics to track website traffic and usage patterns. Google Analytics uses cookies to collect information about your interaction with our website, such as the pages you visit and the duration of your visit. This data is anonymous and helps us understand how visitors use our site so we can improve its performance.
You can opt out of Google Analytics tracking by using the Google Analytics Opt-out Browser Add-on.
7. Retention of Information
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once your information is no longer needed, it will be securely deleted.
8. Your Rights
You have the right to request access to, correction of, or deletion of your personal information. If you would like to exercise these rights or have any concerns about your data, please contact us at the details provided below.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website.
9. Changes to This Privacy Policy
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:
Email: hello@mayflowervisits.com
Phone: 1.800.569.2184
By using Mayflower Visits, you acknowledge that you have read and understood this Privacy Policy.
