FAQs
FAQs
Find out information in our FAQs.
Mayflower Visits connects families that live far away coordinate virtual visits with their loved ones in nursing homes. We send in one of our team members visit your loved one, bring them a hot drink and snack and then get them set up for the Zoom call.
We currently serve Buffalo and Western New York.
When you schedule a virtual visit with Mayflower Visits, our team will handle all the details. On the day of the visit, one of our team members will go to the nursing home to meet your loved one in person. They will bring a hot drink and a snack, making sure your loved one feels comfortable and cared for. After the in-person visit, our team member will assist your loved one in setting up for the Zoom call, ensuring that the camera, audio, and connection are all ready for a smooth experience. Once everything is set, you’ll receive a Zoom link to join the call. You can then enjoy a meaningful virtual visit with your loved one, no matter the distance. Afterward, the team member will help wrap up the call and ensure your loved one is settled.
Our visits are available Monday through Friday from 9 am to 3 pm.
The cost of a visit is $150. If the location is beyond 30 miles from Buffalo, there is an additional $2 per mile charge.
Yes, we offer a 25% discount for U.S. veterans visiting parents. We also provide a 10% discount for clients booking more than 2 visits per month.
Each visit includes a 1-hour visit, a Tim Hortons beverage, and a muffin, valued at $8.
We do not issue refunds for late cancellations after the reminder is sent or if the visitor is already on-site. Cancellations must be made well in advance to avoid charges.
Visits can be scheduled online or by contacting our team directly. We will ensure everything is arranged and send you the necessary details for the visit.
